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Terms of Service

Last updated 5 October 2026

1. About these terms

These Terms of Service (“Terms”) govern your use of Zonify, a Shopify app and its related website and services (together, the “Service”), provided by Frostleaf LLP, a limited liability partnership registered in India (“Frostleaf LLP”, “we”, “us” or “our”).

“You” means the business that installs or uses the Service, and the person accepting these Terms on its behalf. That person confirms they are at least 18 years old and have authority to bind the business. “Visitor” means a person or program that loads a page of your Shopify storefront.

By installing Zonify, or by using the Service, you agree to these Terms and to the policies they refer to: our Privacy Policy, Data Processing Agreement (“DPA”) and Acceptable Use Policy. If you do not agree, do not install or use the Service.

The Service is for businesses. It is not offered to consumers for personal use.

2. The Service

Zonify applies rules you set to decide whether a Visitor may use your Shopify storefront. Depending on the settings you choose, the Service may:

  • block Visitors by country, or allow only the countries you list;
  • block Visitors by IP address, or allow only the addresses you list;
  • show blocked Visitors your message, or send them to a web address you choose;
  • switch off right-click, text selection, image dragging, copying and developer tool shortcuts on your storefront; and
  • record storefront visits and show them to you in the app, with a CSV export.

Nothing is blocked until you switch on the Zonify app embed in your theme and add a rule. The Service does not edit your orders, products, customers or theme, and asks Shopify for no permission to do so. We may improve, change or remove features over time. If a change materially reduces the Service, we will tell you in advance.

3. What the Service cannot promise

Zonify is a tool for deciding who you serve. It is not a security product. In particular:

  • Country detection is a best guess. The country is worked out from information the Visitor’s browser reports, such as its time zone and language. A Visitor who changes those settings, or who is travelling, can be placed in the wrong country. A Visitor whose country cannot be worked out is not blocked by country rules.
  • Blocking happens in the browser. Shopify delivers your storefront page before the Service can check a Visitor, so a blocked Visitor may see the page briefly before the block appears. Anyone who turns off JavaScript in their browser is not checked.
  • The Service fails open. If the check cannot reach us, or takes too long, the Visitor is let in, so that a fault in the Service does not close your store. It also means rules cannot be guaranteed during an outage.
  • Content protection discourages copying; it does not prevent it. Anyone can take a screenshot, view the page source or turn off JavaScript.
  • Search engines are Visitors too. A crawler that runs scripts is checked like any Visitor. If your rules block it, your search listings may be affected. That is your choice and your responsibility.
  • Checkout is not covered. The Service runs on your online store’s pages. It does not run on Shopify’s checkout pages.

4. Your account

  • You need an active Shopify store to use the Service. Your use of Shopify is governed by Shopify’s own terms.
  • You are responsible for everyone who accesses the Service through your Shopify admin, and for keeping that access secure.
  • You must keep your store’s contact details up to date, because that is where we send notices.

5. Your responsibilities

You are responsible for how you use the Service. In particular:

  • Lawful rules. You decide which countries and addresses to block or allow, and where to send blocked Visitors. You must make sure your rules are lawful where you and your Visitors are, including laws that limit blocking or redirecting customers by location, such as the European Union’s rules on geo-blocking, and consumer protection and anti-discrimination laws.
  • Telling your Visitors. The Service records storefront visits for you. You are responsible for telling your Visitors, for example in your store’s privacy policy, what your store records and why, and for any consent the law requires where they are.
  • Your settings. You are responsible for the effect of the rules and settings you choose, including an allow list that blocks every country or address not on it.
  • Data protection. For your Visitors’ personal data, you are the Data Fiduciary (the controller) and we process it on your behalf, as set out in the DPA.
  • Acceptable use. You must follow the Acceptable Use Policy.

6. Price

  • Free today. The Service is free to install, and all of its current features are free to use.
  • If that changes. If we introduce a charge, we will tell you at least 15 days before it applies to you. Any charge will be billed through Shopify’s billing system and will need your approval there. We never receive or store your card or bank details.

7. Data and privacy

We handle personal data as described in our Privacy Policy. When we process your Visitors’ personal data to provide the Service, we do so as your Data Processor under the DPA, which forms part of these Terms.

You own your store data, including your rules and your visit records. You give us permission to use it to provide, secure and support the Service. We may use aggregated data that does not identify you, your store or any person to operate and improve the Service. We do not sell personal data.

8. Availability and support

We work to keep the Service available and reliable, but we do not promise it will be uninterrupted or error-free. It depends on Shopify, hosting providers and networks that we do not control. See section 3 for what happens when it cannot be reached.

Support is available by email at business@frostleaf.co. See the support page for help with common issues.

9. Intellectual property

We own the Service, including the app, the software, our website, and the Zonify name and logo. While these Terms apply, we give you a limited, non-exclusive, non-transferable right to use the Service for your store.

You must not copy, modify, resell, reverse engineer or build a competing product from the Service. If you send us feedback or suggestions, we may use them without any obligation to you.

10. Suspension and termination

  • By you. You can stop using the Service at any time by uninstalling Zonify from your Shopify admin. Blocking stops when the app is uninstalled.
  • By us. We may suspend or end your access, with notice where reasonably possible, if you breach these Terms or the Acceptable Use Policy, if your use creates legal or security risk, or if Shopify requires it. We may also stop offering the Service with at least 30 days’ notice.
  • Afterwards. Your visit records are deleted when you uninstall, and your rules and settings are deleted 48 hours later, as described in the Privacy Policy. Clauses that by their nature should continue, including intellectual property, liability, indemnity and governing law, survive.

11. Disclaimer

Except as expressly set out in these Terms, the Service is provided “as is” and “as available”. To the extent permitted by law, we disclaim all other warranties, whether express or implied, including fitness for a particular purpose, and any promise that a rule will stop a particular Visitor.

12. Limitation of liability

To the extent permitted by law:

  • we are not liable for any indirect, incidental, special or consequential loss, or for loss of profit, revenue, sales, orders, Visitors, goodwill or data;
  • we are not liable for a Visitor being let in who your rules were meant to block, or a Visitor being blocked who you wanted to serve, including because of the limits in section 3; and
  • our total liability arising out of or in connection with the Service or these Terms is limited to the amount you paid us for the Service in the 12 months before the event giving rise to the claim.

Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud.

13. Indemnity

You will indemnify and hold Frostleaf LLP harmless against claims, penalties, losses and reasonable costs (including legal fees) arising from: your breach of these Terms or the Acceptable Use Policy; the rules, messages and redirects you set; or your breach of data protection, consumer protection or other laws that apply to your store.

14. Changes to these Terms

We may update these Terms. For a material change, we will notify you by email or in the app at least 15 days before it takes effect, unless the change is required sooner by law. If you keep using the Service after the change takes effect, you accept the updated Terms. If you do not agree, you can uninstall the app.

15. General

  • Shopify. Zonify is an independent app. It is not affiliated with, endorsed by or certified by Shopify Inc. Shopify is a trademark of Shopify Inc.
  • Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control, including network or hosting outages, changes in law, and actions of third-party platforms.
  • Assignment. You may not transfer these Terms without our consent. We may transfer them as part of a reorganisation, merger or sale of our business.
  • Entire agreement. These Terms and the policies they refer to are the entire agreement between you and us about the Service. If there is a conflict about personal data, the DPA prevails.
  • Severability and waiver. If any part of these Terms is found unenforceable, the rest remains in effect. Not enforcing a right is not a waiver of it.
  • Notices. We send notices to the email address on your Shopify store or in the app. You can send notices to business@frostleaf.co.

16. Governing law and disputes

These Terms are governed by the laws of India. Before starting formal proceedings, both parties will try in good faith to resolve a dispute by email for at least 30 days. Subject to that, the courts at Surat, Gujarat have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.

17. Contact

Frostleaf LLP
Email: business@frostleaf.co